Why is the policy different from new students?

If you are re-enrolling, you know the drill by now, and must have done well with our program. We want to make things easier and more affordable for the 40% of our families who return to our center year after year for continued services. For those reasons, our policy is slightly different for re-enrolled students.

Expert tutoring services to help students achieve academic success in Elk Grove.

No make up sessions (excused or unexcused absences)

Upfront discount of $500 is meant to offset the times when other events get in the way
Families save the hassle of having to do make ups with their busy schedules
Reduces chaos on the schedule
Do text us if you are running late - to be respectful of your teacher's time - 10+ min of tardy without advance notice will result in a forfeiture of session

Extended time off (7+ days)

Enjoy the family time!
Extended family trips or extenuating circumstances
Puts program on temporary hold
Sessions are not charged, with a minimum of 2 weeks advance notice
Session times and teacher assignments are not guaranteed upon return

Keep up the amazing work!

Policy Highlights (Re-enrolled Students)

Good education outcomes require diligence and consistency, and we ask for your partnership in making this an effective and smooth process!

Frequently Asked Questions

Why are there no make up sessions?

Make up sessions are incredibly difficult to schedule for the parents (yet another thing to fit into busy schedules) and challenging to schedule for us (trying to best assign students to teachers, finding additional time slots, etc). Instead, for re-enrolled students, we decided to offer a substantial discount to compensate for doing away entirely with make ups!

For timely issues (running late due to traffic, student is ill, etc), send a us text! It allows us to quickly update any impacted teachers and notate on our schedule. For other issues, esp vacations and extended program changes, send us an email (admin@huntingtonelkgrove.com).

What if my student gets sick a lot and misses a lot of sessions?

Talk to us! A re-enrollment program might not be the best fit for your family right now or it might be preferable to temporarily hold your student's program until he/she has the consistent availability for tutoring.

Do we need to make up major holidays?

See our academic calendars for the days that our centers are closed (intentionally few to allow more opportunities for students to catch up academically while school is out). You are not charged for those days.